Thank you for your order! Please check your email for your order confirmation. Once your order ships, you will recieve a shipment notification email that contains your tracking number. You can check the status of your order at any time by logging into your account. If you have any questions in the meantime, please reach out to us at email@example.com
All items are made to order. Orders typically ship out within 5-10 business days. Custom finishes such as Unlacquered Brass may require an additional 2-3 days to produce. Approximate lead times by brand can be found at any time on our Shipping page. As we approach the 2023 holidays, lead times will begin to increase due to factory and warehouse shutdowns. This will be particulary important to note mid December into January. Most shipping times return to normal by the second week of Janauary.
*Emtek and Yale Expressions' factories and warehouses are closed November 23-26 and December 24-Jan 4, 2024. Please expect significant delays on these products around year's end.
**Please note that Yale YH, Real Living, & Assure products are currently experiencing extended lead times of 8-13 weeks.